Investor diligence
Ready for closer scrutiny.
Experience supporting cybersecurity and data privacy diligence conducted by EY-Parthenon in connection with an institutional investment review.
Los Angeles · Orange County · Distributed teams
Secure infrastructure.
Resilient operations.
Accountable leadership.
Keep your team productive and your operations resilient. CalCyberLab brings managed IT, cybersecurity, and executive technology oversight together for organizations that depend on their systems and data.
Managed technologyCybersecurityInfrastructure resilienceExecutive advisory
Trusted in demanding environments
Institutional experience
Technology with accountability.
Technology and facilities leadership contributing to U.S. Chamber of Commerce 5-Star Accreditation, including perfect scores in those review areas.
Operational continuity
Prepared for change.
Experience with remote workforces, cloud environments, office transitions, and infrastructure that supports continuing operations.
Selected experience reflects work described by CalCyberLab. It does not imply endorsement by the organizations named.
What we do
Services built around
your operations.
From a focused project to an ongoing technology partnership, we define the scope, responsibilities, and support model around your environment.
01CALCYBERLAB SERVICES
Managed IT & Help Desk
Keep your people working.
Remote support for everyday technology issues, backed by device management, documentation, and vendor coordination.
Explore service capabilities +
- 24/7 help desk options with defined escalation
- Windows and Mac endpoint management
- Patching, monitoring, and asset inventory
- Employee onboarding and offboarding
- Microsoft 365 and Google Workspace administration
Support coverage and response expectations are defined in each engagement.
02CALCYBERLAB SERVICES
Cybersecurity & Identity
Protect access. Reduce exposure.
Practical security controls across users, endpoints, email, and cloud platforms.
Explore service capabilities +
- Security assessments and risk prioritization
- Endpoint protection and remediation coordination
- MFA and identity security
- Access reviews and least privilege
- Email and cloud security configuration
- Security awareness and phishing simulations
Assessment, implementation, and ongoing management can be scoped separately.
03CALCYBERLAB SERVICES
Cloud, Backup & Recovery
Build for continuity.
Cloud and server services that support secure access, data protection, and recovery planning.
Explore service capabilities +
- Hosted infrastructure and cloud administration
- Microsoft Azure and hybrid environments
- Microsoft 365 and Google Workspace backup
- Recovery procedures and restore verification
- Disaster recovery and business continuity planning
Storage, retention, recovery objectives, and testing are tailored to your environment.
04CALCYBERLAB SERVICES
Networks & Infrastructure
Connect every part of your operation.
Design, deployment, and ongoing support for the systems your locations and remote teams depend on.
Explore service capabilities +
- Firewalls, switching, and business Wi-Fi
- Secure remote access
- Server and workstation lifecycle planning
- Office moves, new locations, and migrations
- Vendor coordination and infrastructure documentation
Project delivery and ongoing infrastructure management are available by scope.
05CALCYBERLAB SERVICES
Business Communications
Make every connection count.
Managed phone systems and communications workflows that help callers reach the right person.
Explore service capabilities +
- Cloud calling and extensions
- Call queues, routing, and auto attendants
- Voicemail and communications administration
- AI-assisted reception and inquiry capture
- Supported CRM, scheduling, and ticketing integrations
AI features and integrations depend on the selected platform and agreed requirements.
06CALCYBERLAB SERVICES
Cameras & Door Access
Bring visibility to your facilities.
Planning and coordination for connected video and entry systems, aligned with your network and operations.
Explore service capabilities +
- Camera system planning and selection
- Door access and entry workflows
- Network readiness and connectivity
- Remote administration and access permissions
- Installation coordination and ongoing support
Equipment, installation responsibilities, and site requirements are defined after review.
07CALCYBERLAB SERVICES
Governance & Executive Advisory
Turn technical risk into clear decisions.
Security documentation and technology leadership for growing teams and organizations with demanding oversight needs.
Explore service capabilities +
- Technology roadmaps and budget planning
- Security policies and incident response plans
- Risk registers and vendor risk frameworks
- Investor diligence and audit preparation support
- Executive reporting and fractional security leadership
Documentation and advisory scopes are defined separately from technical implementation.
08CALCYBERLAB SERVICES
Applications & AI
Put useful automation to work.
Internal applications, reporting tools, and practical AI workflows, designed around secure access, responsible data handling, and human oversight.
Explore service capabilities +
- Internal workflow applications and portals
- Dashboards, intake, and asset tracking tools
- AI use-case assessment and adoption planning
- Workflow and integration scoping
- AI-assisted reception workflows
- Data access and governance considerations
- Human handoff and operating procedures
Solutions are assessed for platform fit and delivered through a defined project scope.
Managed IT security
Know the gaps.
Prioritize the work.
Stay prepared.
Security reaches beyond the endpoint. Connect identity, email, cloud data, employee behavior, and recovery into a coordinated program.
Explore cybersecurity- Identity & accessMFA, permissions, administrative access, and user lifecycle.
- Endpoints & cloudDevice protection, patching, configuration, and visibility.
- People & emailSecurity awareness, phishing exercises, and email controls.
- Recovery & responseBackup verification, response procedures, and escalation.
- Governance & reportingRisk priorities, documented responsibilities, and executive review.
How we work
Understand the environment.
Make the priorities clear.
A practical engagement starts with what you have, where you are exposed, and what your team needs to accomplish.
01
Assess & align
Review your systems, users, vendors, and operating needs. Agree on priorities and a defined scope.
02
Implement & document
Plan the transition, configure and validate systems, establish support channels, and document access and responsibilities.
03
Support & improve
Manage the agreed services, track open issues, and review the roadmap as your organization evolves.
Flexible engagement
Start where your
organization needs help.
A support relationship, a defined initiative, or leadership for the next stage. Scope is shaped around your team and environment.
Ongoing operations
Managed technology
Coordinate daily support, endpoints, cloud administration, security maintenance, and vendor relationships under a defined service scope.
Focused delivery
Projects & assessments
Address a specific priority: a security review, cloud migration, new office, recovery plan, or communications deployment.
Executive oversight
Technology & security advisory
Bring structure to technology decisions with roadmaps, risk reporting, policy development, and fractional security leadership.
Who we serve
Built for organizations
with work to do.
Serving organizations in Los Angeles and Orange County, with remote support for distributed teams. Onsite work and multi-location delivery are arranged around the engagement.
Chambers & associationsBeauty & consumer brandsProfessional servicesNonprofits & community organizationsRemote & distributed teams
Before we begin
Clear answers.
A better starting point.
Understand the scope, coverage, and next steps before choosing a technology partner.
What does managed IT include?
A managed engagement can cover help desk support, endpoint monitoring and patching, cloud administration, onboarding and offboarding, documentation, and vendor coordination. The agreement identifies covered systems, responsibilities, and escalation.
Is 24/7 support available?
24/7 help desk coverage is available within defined service engagements. Help desk access, onsite response, incident response, and specialist escalation have separate coverage and response expectations that are agreed during scoping.
Can we start with a security assessment?
Yes. A focused engagement can examine identity, endpoints, cloud configuration, data protection, and recovery readiness. Findings are organized into practical priorities and a proposed next step. Testing depth and permitted systems are defined before work begins.
Do you support Microsoft 365 and Google Workspace?
Yes. Services can include administration, identity and access controls, security configuration, user lifecycle management, and backup planning. Licensing and platform-specific capabilities are reviewed during scoping.
How do we transition from our current IT provider?
We begin by identifying systems, administrative ownership, vendor dependencies, and open issues. The transition plan defines access handover, device enrollment, documentation, staff communications, and support activation.
Can you help with diligence or insurance preparation?
We can organize security policies, risk records, incident response documentation, and executive summaries for review. Implementation, formal audits, certification, and legal or insurance determinations are separate from documentation support.
Start a conversation
What does your technology
need to do better?
Tell us what is getting in the way: recurring support issues, security uncertainty, a move, or a growing team. We’ll help define the right next step.